Information You Provide
- Account details such as username, display name, email address, password credentials, and invite-code activity.
- Profile details such as avatar, bio, interests, room memberships, and public profile information.
- Messages, room posts, private messages, media, reactions, reports, and other content you choose to share.
Information Collected Automatically
- Device, browser, IP address, approximate location, log data, pages viewed, and access times.
- Chat activity signals such as rooms joined, moderation actions, message timestamps, and safety reports.
- Cookies or similar technologies used to keep you logged in, remember preferences, prevent abuse, and improve performance.
How We Use Information
- To create and manage accounts, chat rooms, profiles, friend features, messages, and media sharing.
- To moderate content, investigate reports, prevent spam, detect abuse, and enforce our rules and terms.
- To improve reliability, security, performance, member experience, and community safety.
- To contact you about account activity, support, safety issues, policy updates, or service changes.
Public and Private Chat
Public rooms and profile details may be visible to other members. Private messages are intended for the participants, but they may still be reviewed if reported, flagged for safety, required for moderation, or needed to comply with legal obligations.
Sharing Information
We do not sell your personal information. We may share information with service providers that help operate ChatSpot, with moderators when needed for safety, or when required to comply with law, protect members, prevent abuse, or defend our rights.
Safety, Enforcement, and Retention
We may retain account records, chat logs, reports, IP data, moderation history, and related information when needed for safety, abuse prevention, legal compliance, disputes, backups, or service operations. When a report involves suspected child sexual abuse material, grooming, exploitation, or an immediate threat, we may preserve relevant information and disclose it to NCMEC, law enforcement, or other authorities as required or permitted by law.
Your Choices
- You can choose what profile information you share.
- You can avoid posting personal information in public rooms.
- You can contact us about account, privacy, or safety concerns.
Ages 13+ and Children's Privacy
ChatSpot is intended for people age 13 and older and is not directed to children under 13. We do not knowingly allow children under 13 to create accounts or use the service. If we learn that a child under 13 provided personal information, we may restrict or remove the account and delete the information, subject to safety, legal-preservation, and reporting obligations.
Safety Choices for Teen Members
- Do not post your home address, school, phone number, live location, passwords, or financial information.
- Use privacy, block, and report controls when contact feels unsafe, sexual, secretive, threatening, or manipulative.
- Tell a trusted adult if someone asks for intimate content, secrecy, money, personal contact details, or an in-person meeting.
Policy Updates
We may update this policy as ChatSpot changes. Continued use of the service after updates means you acknowledge the updated policy.